Terms and Conditions winrm app – Platform Usage Guidelines

By accessing, registering for, or using any part of the winrm app platform — whether via the website, mobile app, or any other device — you hereby acknowledge that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.

If you do not agree with any part of these terms, you are required to stop using the winrm app platform immediately. Continued use of the platform after any amendments to these terms constitutes acceptance of the revised terms.

To register and use winrm app services, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 18 years old on the registration date.
• An individual acting on their own behalf and not as an agent or representative of any other party.
• Never previously suspended or banned from using the winrm app platform.
• Providing true, accurate, and up-to-date registration information including your full name, mobile number, and active email address.
• Agreeing to undergo the Identity Verification (KYC) process when requested by winrm app.

Winrm app reserves the right to reject any registration application without providing a reason. Any inaccurate or false information provided during registration may result in account suspension or termination without prior notice.

Each individual is only permitted to hold one (1) active account on the winrm app platform only. Owning or attempting to own more than one account — whether under your own name or using another person's information — is a violation of these terms.

You are solely responsible for:

• Keeping your account username and password confidential.
• All activity that occurs in your account, whether carried out by you or any other party.
• Notifying winrm app immediately if you suspect unauthorised access to your account.
• Updating your personal information whenever any changes occur.

Winrm app will not be held liable for any losses arising from your failure to maintain the security of your own account.

Winrm app supports a variety of deposit and withdrawal methods commonly used in Malaysia, including FPX bank transfer (Maybank, CIMB, Public Bank, RHB, Hong Leong), TNG eWallet, GrabPay, and crypto. All deposits are credited to your account instantly upon confirmation by the payment processor.

Regarding Withdrawals:

• Withdrawals can only be processed to a bank account or e-wallet registered under the same member's name.
• Identity verification (KYC) must be fully completed before the first withdrawal request can be processed.
• Winrm app reserves the right to request additional verification documents for withdrawals exceeding certain limits.
• Withdrawals cannot be processed to third-party accounts or account numbers not registered in the system.
• All withdrawals are subject to compliance review before approval.

All bonuses and promotions offered by winrm app are subject to specific terms and conditions stated in each promotional offer. The general conditions applicable to all bonuses are as follows:

• Each promotion may only be claimed once per member unless otherwise stated.
• Rollover requirements must be fully met before any bonus funds or winnings derived from a bonus can be withdrawn.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• Winrm app reserves the right to cancel any bonus if there is evidence of abuse or fraud.
• Using more than one account to claim the same bonus is considered bonus abuse.

The daily cashback offered to winrm app members requires only a 1x rollover — meaning you can withdraw the cashback amount after wagering it once in a game.

All games available on the winrm app platform — including slots, Live Casino, sports betting, fish shooting, and e-sports — have specific rules that members must follow. The general rules are as follows:

• The outcome of all games is final and non-appealable except in cases of technical errors acknowledged by winrm app.
• In the event of a technical disruption during a game session, winrm app will resolve any disputes based on verified system records.
• The use of third-party software, automated bots, or any unfair methods to gain an advantage in games is strictly prohibited.
• Winrm app reserves the right to void any bets or wins obtained through technical errors or mistakes in the odds-setting system.

For sports betting, the odds displayed at the time a bet is placed are the odds used to calculate wins — except in cases specifically stated in the sports betting rules.

Winrm app members are required to conduct themselves in an orderly and ethical manner while using the platform. The following actions are strictly prohibited:

• Engaging in any form of fraud, collusion with other players, or manipulation of game outcomes.
• Using another person's information to register, make deposits, or claim bonuses.
• Threatening, insulting, or harassing winrm app customer support staff or other members.
• Attempting to access another person's systems, databases, or accounts without authorisation.
• Using the winrm app platform for any money laundering activities or financing of illegal activities.

Winrm app uses 256-bit SSL encryption to protect all communications between your device and the platform's servers. Your personal data is collected, stored, and processed in accordance with the separate winrm app Privacy Policy, which forms part of this agreement.

By using the winrm app platform, you agree that we may:

• Collecting and processing your personal data for identity verification (KYC), fraud prevention, and regulatory compliance purposes.
• Retaining records of your transactions and gaming activity for the period required by law.
• Sharing your data with authorised payment processors to facilitate financial transactions.

We do not sell or disclose your personal data to third parties for marketing purposes without your consent. For more information, please refer to the Privacy Policy us.

To the extent permitted by applicable law, winrm app shall not be liable for:

• Any financial losses incurred as a result of wagering activity on the platform.
• Service disruptions caused by factors beyond our control, including internet outages, third-party server issues, or natural disasters.
• Indirect, consequential, or punitive losses even if winrm app has been notified of the possibility of such losses.
• Device damage or data loss occurring while using the winrm app platform.

In any circumstance, winrm app's maximum liability to you shall not exceed the total active deposit balance in your account at the time the claim is made.

Winrm app reserves the right to suspend or close a member's account in the following situations:

• Violation of any provision within these Terms and Conditions.
• Fraud, collusion, or any activity that compromises the integrity of the platform.
• Failure to complete the KYC verification process within the stipulated timeframe.
• An account that has been inactive for more than 12 consecutive months.
• Account closure requests initiated by the member.

Members who wish to voluntarily close their account may contact winrm app customer support via live chat. Any eligible remaining balance will be processed for withdrawal within 5 to 7 business days after the closure request is approved.

Winrm app takes problem gambling seriously and provides a range of tools to help members play within healthy and responsible limits. Tools available in your account include:

• Daily/Weekly/Monthly Deposit Limit — set a limit on the amount you can deposit within a specified period.
• Session Time Limit — set session time reminders or limits for each playing session.
• Cool-off Period — take a temporary break from the platform for 24 hours up to 30 days.
• Self-Exclusion — an option to fully self-exclude from the platform for a longer period.

If you or someone you know is experiencing problems with gambling habits, please contact the winrm app support team or seek assistance from a qualified counselling body. Responsible gaming is a shared responsibility.

For more information on responsible gaming, please visit the Responsible Gaming us.

Winrm app reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being uploaded to the platform.

It is your responsibility to review this Terms and Conditions page periodically to ensure you remain compliant with the latest version. The most recent update date is displayed at the top of this document.

Continued use of the winrm app platform after any amendments are published constitutes full acceptance of the revised terms.